Burt's Bees Baby
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New Customer Inquiry
Order Confirmation & Tracking
How do I track my order?
I didn't receive my order confirmation?
How can I leave a review on a product I purchased?
Can I gift wrap my items?
How to create a return /request a RMA?
My Item has damage or a defect, what should I do?
What is your return policy?
I received a gift but do not need it, can I return it?
How do a request an exchange?
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How long will my order take to ship?
Do you ship to PO, APO and FPO boxes?
Do you ship to Canada / internationally?
How will my order ship?
I am trying to use free shipping code NEWBEE2018, why isn't it working?
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What stores can I find Burt's Bees Baby clothing at?
What stores carry the Burt's Bees Baby brand?
Do you ship to Canada?
What if an item is on back order?
Sales & Promotions
Are coupon code and promotions abel to be combined?
Do you price match?
Do you offer price adjustments?
How do I sign up for exclusive Birthday offers?
Help Desk Software