Our return policy holds that items are eligible for return up to 30 days after the original receipt (delivery date noted on tracking). All returns require pre-authorization and must meet all return conditions.  Once a return has been submitted you will have 14 days to drop off the return. 


Ready to begin?  Click here to get started:  https://www.burtsbeesbaby.com/start-a-return


We do not accept returns for items not purchased on burtsbeesbaby.com. If you bought a Burt's Bees Baby product from anywhere other than burtsbeesbaby.com, please reference the return policy of the company you bought it from.



Burt's Bees Baby Monitors Return Activity and reserves the right to limit returns.