Please contact us by submitting an inquiry above or via phone at 85-BABY& (2229) 9am-8pm EST Monday - Friday (except holidays). We will contact the carrier to initiate a trace of your shipment with the transit company. To help expidate the process please include
Order number (beginning with an EC)
Noted delivery date/time
Verify delivery address
Note if there are special instructions (parcel locker, door man, mail room etc).
Contact phone number where we can the carrier company can reach out