If you are receiving the error code "Transaction has been declined" please verify you card information is correct including the full number, expiration date and security code. Also, please note that you billing address needs to be a match to your billing statement. Additionally, all shipping and billing addresses are required to be US based address. If you are in Canada please visit www.buybuybaby.ca and www.Amazon.ca for available products to be shipped to Canada.

If the information is correct, please contact your bank or card company by calling the number of the back of the card