Step 1) Verify your shipping address is correct on your shipping confirmation

Step 2) Track your order (see details below) 

Step 3) If needed contact the carrier (the carrier will have more information regarding your package) 

If Your order had shipped via FedEx Smartpost note FedEx picks up the package from us and bring to the local hub or post office then your carrier will deliver it to you the shipping address noted on the order. You can track your order on either or on by simply adding the number 92 in front of you tracking.  FEDEX TRACKING  6129999101234567890 then USPS TRACKING would be 926129999101234567890 


Phone:  1-800-GOFEDEX (1-800-463-3339)


Phone:  1-800-ASK-USPS® (1-800-275-8777) 

Lost Pacakge trace:

If you need further assistance please email us or submit an ticket with:

Order #:

Tracking #:

Verified shipping address:

Latest tracking information from carrier website: