FAQ

Do you offer samples?
Hello!  Currently we do not offer clothing samples, but we'd like to invite you to join our email list so you'll stay up-to-date on promotions an...
Wed, 27 Jun, 2018 at 1:46 PM
I have a specific question, how do I contact someone?
Our knowledge base is a great place to get answers!  If you cannot find what you are looking for please submit an inquiry above or we are happy to help via ...
Tue, 11 Jun, 2019 at 12:24 PM
How do I wash Burt’s Bees Baby clothing?
All merchandise has care label instructions attached. Please refer to these instructions or on the specific item product page on our website. You can al...
Tue, 19 Dec, 2017 at 12:05 PM
Can I make changes to my order or can I cancel it?
Once your order has be placed, we cannot make any changes to it (including color and size).  If your order has not started the fulfillment process, we m...
Fri, 1 Mar, 2019 at 3:01 PM
Do you charge sales tax?
Burt’s Bees Baby is required by law to collect sales tax on orders shipped to any state where we have a presence.  Currently California, Connecticut, New Yo...
Wed, 27 Feb, 2019 at 3:26 PM
How do I submit my resume to Burt's Bees Baby?
Hello! We are the busy bees that build and contribute to an ever growing hive. Every day we forage for one of a kind, passionate, and driven individuals w...
Thu, 4 Jan, 2018 at 11:03 AM
How do I submit my child's photo?
Thank you for wanting to share your little Bee with us! Stay tuned for our  next upcoming photo shoot. #burtsbeesbaby #photoshoot #castingcall
Thu, 27 Sep, 2018 at 1:11 PM
Can I get a gift receipt?
All of Burt's Bees Baby orders have the option to add a gift message, this can be added during step 1 of checking out after entering in your shipping ...
Fri, 8 Jun, 2018 at 9:11 AM
Can I have my items gift wrapped?
Yes, you can!  Certain items like the Take Me Home & Better Bath Time basket as well as the baby bee box are not able to add gift wrap since they a...
Tue, 26 Jun, 2018 at 2:27 PM
How do I create a Registry or a wish list?
We have partnered with MyRegistry.com to allow a list for any Bee!  Please visit www.myregistry.com to start your list today! 
Fri, 29 Dec, 2017 at 11:53 AM