FAQ

How do I log into my account on burtsbeesbaby.com?
Burt's Bees Baby has upgraded to an account authentication powered by Bolt. If you have a Bolt account, you may use the same login here. If you have a p...
Thu, 26 Oct, 2023 at 11:38 AM
I'd like to know more about Burt's Bees Baby?
our story... We’ve been through this parenting thing. We know it’s not easy to find the best for your little bee. We know that you give it your all and cro...
Thu, 4 Jan, 2018 at 4:37 PM
How do I unsubscribe from emails?
We are sorry you want to leave our hive!  Simply sign into your account and on the left navigation bar under your dashboard click newsletter subscriptions. ...
Fri, 8 Jun, 2018 at 9:12 AM
I am an influencer/blogger looking to collaborate. How can I connect with you?
Hi there!   Thank you for reaching out to work with us. Please contact us on Instagram @burtsbeesbaby with the following information: -Name -IG Handle -Di...
Wed, 27 Feb, 2019 at 3:43 PM
My order says it is processing, what does that mean?
A 'processing' or 'recieved' status means that your order has been successfully submitted. We process orders as they are received by our...
Wed, 10 Apr, 2024 at 2:58 PM
Can I add a personalized gift message?
Yes!!   All orders come with a packing slip that notes the items and the quantities and no pricing!! It will indicate the sender and the receiver but you a...
Wed, 22 Apr, 2020 at 11:49 AM
How do I know when a promotion is going on?
Please join our hive!!  We will email you about new products as well as sales and promotions!  Please be sure to check our Facebook, Instagram and Twitter @...
Thu, 20 Sep, 2018 at 9:02 AM
What personal information do you collect?
This website is owned and operated by Ayablu Incorporated. We respect your privacy and understand that you have a right to know why we collect your person...
Thu, 2 Jan, 2020 at 2:54 PM
Can I split a payment?
At this time, we can only accept one form of full payment. You can use a Burt's Bees Baby gift card in combination with your PayPal or Credit Card paym...
Fri, 8 Jun, 2018 at 9:14 AM
How do I unsubscribe from Facebook messages?
To unsubscribe form out Facebook messages simply reply "stop" or "unsubscribe" and we will take care of the rest! You can opt back i...
Tue, 11 Sep, 2018 at 4:16 PM