Ordering, Order Confirmations & Tracking
An email confirmation will be sent to you confirming your order once it has been received. The confirmation will be sent within 30-60 minutes of your order being placed. You will also receive an email confirmation when your order ships with both the carrier and tracking number. If you have created a Burt’s Bees Baby shopping account, you can log in to your account to get updated order status and shipping information at any time.
An email confirmation will be sent to you confirming your order once it has been received. The confirmation will be sent within 15 minutes of your order bei...
Thu, 4 Jan, 2024 at 10:18 AM
Once you place your order a confirmation screen with your order number will appear. An email confirmation will also be sent to your email as entered within...
Wed, 2 Aug, 2023 at 1:55 PM
We appreciate your feedback and helping us spread the word about Burt's Bees Baby. Within two weeks of placing your order you will receive an email ...
Fri, 8 Jun, 2018 at 8:54 AM
Yes, you can! Certain items like Gift Sets and the Baby Bee Box™ are not able to add gift wrap since they are gift-giving ready! Simply add your items ...
Fri, 9 Apr, 2021 at 1:48 PM
Please create an online shopping account with your @burtsbees or @clorox email address.
Thu, 20 Sep, 2018 at 9:20 AM
If you are receiving the error code "Unknown service error" the three most common issues are: - An item in your cart is out of stock. You ca...
Wed, 2 Aug, 2023 at 1:53 PM
Your credit/debit card or PayPal account will be charged when your order is placed. If an item is on back order it will ship when your item is back in...
Wed, 27 Feb, 2019 at 2:39 PM
You can always check out as a guest! The benefit of creating an account allows for team members to assist in placing order, reviewing your shopping bag, ea...
Thu, 30 Aug, 2018 at 3:16 PM
You can create or log into your account by using the icon on the desktop and on mobile. A sign up / login box will appear A six-digit one-time passco...
Thu, 26 Oct, 2023 at 11:38 AM
If you are having difficulty adding an item into your cart, please endure both a size and color (if applicable) are indicated before hitting "add to ba...
Thu, 20 Sep, 2018 at 9:27 AM