Ordering, Order Confirmations & Tracking
An email confirmation will be sent to you confirming your order once it has been received. The confirmation will be sent within 30-60 minutes of your order being placed. You will also receive an email confirmation when your order ships with both the carrier and tracking number. If you have created a Burt’s Bees Baby shopping account, you can log in to your account to get updated order status and shipping information at any time.
An email confirmation will be sent to you confirming your order once it has been received. The confirmation will be sent within 15 minutes of your order bei...
Wed, 13 Mar, 2019 at 11:41 AM
Once you place your order a confirmation screen with your order number. An email confirmation will also be sent to your email as entered within 30 minutes ...
Wed, 13 Mar, 2019 at 12:44 PM
We appreciate your feedback and helping us spread the word about Burt's Bees Baby. Within two weeks of placing your order you will receive an email...
Fri, 8 Jun, 2018 at 8:54 AM
Yes, you can! Certain items like the Take Me Home & Better Bath Time basket as well as the baby bee box are not able to add gift wrap since they are gi...
Fri, 8 Jun, 2018 at 9:35 AM
Please create an online shopping account with your @burtsbees or @clorox email address.
Thu, 20 Sep, 2018 at 9:20 AM
If you are receiving the error code "Transaction has been declined" please verify you card information is correct including the full number, expir...
Wed, 27 Feb, 2019 at 2:37 PM
You can login to your customer account or check your order status by using the Orders And Returns feature on the bottom of our website!
Thu, 7 Jun, 2018 at 1:38 PM
Your credit/debit card or PayPal account will be charged when your order is placed. If an item is on back order it will ship when your item is back in...
Wed, 27 Feb, 2019 at 2:39 PM
You can always check out as a guest! The benefit of creating an account allows for team members to assist in placing order, reviewing your shopping bag, ea...
Thu, 30 Aug, 2018 at 3:16 PM
Simple click "sign in" at the top of our site and use the email when you created your online shopping account (please note that if you receive ema...
Wed, 27 Feb, 2019 at 2:40 PM