Ordering, Order Confirmations & Tracking
An email confirmation will be sent to you confirming your order once it has been received. The confirmation will be sent within 30-60 minutes of your order being placed. You will also receive an email confirmation when your order ships with both the carrier and tracking number. If you have created a Burt’s Bees Baby shopping account, you can log in to your account to get updated order status and shipping information at any time.
If you are experiencing an issue checking out please let us know as soon as possible. If you can indicate if you are on a mobile/tablet or a desktop devis...
Wed, 27 Feb, 2019 at 2:41 PM
For the most up-to-date information please track your order and the carrier's website. Orders with standard shipping can take up to 8-10 business days....
Tue, 23 Aug, 2022 at 9:59 AM
Please ensure that you check all merchandise once it is received to verify counts and report any damage or defect that may have occurred within 7 (seven) da...
Fri, 9 Apr, 2021 at 1:51 PM
Bolt is our checkout partner that helps us offer a faster, more secure shopping experience. Once you create a Bolt account, you’ll unlock access to One-Clic...
Thu, 4 Jan, 2024 at 10:08 AM
There can be an item or items that may have sold out and need to be removed from your cart. If you can exit checkout and go to your shopping cart and refres...
Fri, 9 Jul, 2021 at 3:53 PM
Coupons are not valid on Baby Bee Box®, Baby Bee Bag gift sets, or skincare and body care products. Offer cannot be combined with any other offers or discou...
Fri, 5 May, 2023 at 12:27 PM
We accept all major debit/credit cards along with Apply Pay, PayPal, Venmo (if you have it enabled on your device), Amazon Pay, and Buy Now Pay Later opt...
Tue, 23 Aug, 2022 at 9:37 AM
Burt's Bees Baby has upgraded to an account authentication powered by Bolt. If you have a Bolt account, you may use the same login here. If you have a p...
Tue, 23 May, 2023 at 7:40 AM
What is the Honeybee Rewards Program? Our honeybee rewards program is a way to reward our loyal customers. Earn points for qualified purchases and engaging ...
Thu, 1 Feb, 2024 at 9:51 AM