Returns

We hope that you are satisfied with every Burt's Bees Baby purchase you make.

How do I print my return label?
We’ve partnered with Happy Returns to make returns simple and free* 1.  To initiate your return, click link below.  2.  Enter your order number and zip...
Thu, 4 Jan, 2024 at 10:14 AM
What is Happy Returns?
Happy Returns  is service that offers box-free & printer-free returns.  With Happy Returns, there’s no need to bring any packaging or print a label maki...
Mon, 31 Jul, 2023 at 2:38 PM
Do you offer free returns?
We have partnered with Happy Returns to make returns, simple, easy as well as free*.  Click on Product Returns below (make sure to have your order ID and sh...
Thu, 4 Jan, 2024 at 10:14 AM
Where can I drop off my return (via Happy Returns)?
All returns require either a QR code, or an express code (or a copy of the packing slip with a bar code) prior to bringing your item to a authorized locatio...
Fri, 22 Sep, 2023 at 8:09 AM
When will I receive my refund?
Refunds are processed after your items are returned. For items brought to a Happy Returns bar, refunds will be processed within 48 business hours. Please e...
Wed, 6 Mar, 2024 at 3:52 PM